Frequently Asked Questions

 

How do I get started?

Usually I have a phone conversation with you to explain the process and what you can expect. It’s also a great chance to ask any questions you have. Sometimes I do this with entrepreneurs via video chat or email—whatever you’re comfortable with.

Do you only work with new companies, or can you help established businesses?

I can work with both. Sometimes established businesses don’t have a cohesive brand identity or strategy. I can help you solidify your digital brand.

What if I don’t like the design?

I will always collaborate with you throughout the process. For example, when I’m designing your logo, I’ll show you draft previews of the direction I’m going and ask for your feedback. If you don’t like the direction, we’ll talk about that and I’ll pursue a new direction. Once you are satisfied with the logo, then all changes to it will stop. Then we’ll move on to the design for your business cards. It continues as we progress through the kit. I will confirm with you that you are happy with each element before we move on to the next. My absolute goal is that you’re satisfied.

How much do you charge for the kit?

My Digital Marketing Kit includes the design of your logo, business card, brochure, and website. Because I know from my own professional marketing and sales experience how important it is to have all of those components in a cohesive design, I’ve developed this kit where one design builds off another. For this customized kit, I charge a flat fee of $1,500. You’ll find this very different from most designers who charge by the hour. This is more than a 40% discount from my hourly fee. With this cohesive kit, it doesn’t matter how many hours it takes. My goal is that you’re satisfied with it.

You can choose to pay in stages if you wish. All payments are made through PayPal.

What if I have things to be changed at a later date, after the kit is done?

For any later design or updates of any kind, I will charge my hourly rate of $40. After you explain the changes you want, I can give you an estimate of how much time it will take. This estimate must be paid in advance, before I begin the work.

What other services do you provide?

I create all kinds of graphic designs, such as invoices, forms, stationery, letterhead, flyers, etc. Advertising campaigns on both Google and Facebook is another service I offer. Ask me about what you have in mind.

Do you have other questions not covered here? Please ask them!

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Seattle, WA Area

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